Turning Point Mental Health, LLC Privacy Policy
Effective Date: October 01, 2025
(Turning Point Mental Health, LLC — ready to replace your current one)
Turning Point Mental Health, LLC Privacy Policy
Effective Date: October 1, 2025
Turning Point Mental Health, LLC (“Turning Point,” “we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when interacting with us, including through our website, phone, SMS/text messaging, and other services.
1. Information We Collect
Personal Information: Name, phone number, email, address, appointment details, and other information you voluntarily provide.
Health Information: If you are a client, we may collect health-related information in compliance with HIPAA.
SMS Messaging Information: Opt-in status, mobile number, message content, and response preferences.
2. How We Use Information
To provide mental health services and coordinate care.
To confirm, reschedule, or remind you of appointments.
To respond to questions and provide customer support.
To send account notifications, service updates, and important notices.
To comply with legal and regulatory requirements.
3. SMS/Text Messaging Terms
By opting in, you agree to receive SMS/text messages from Turning Point at 928-684-0800.
Message Types: You will receive informational messages, appointment reminders, confirmations, and customer care/account notifications related to Turning Point services.
Message Frequency: Message frequency varies.
Charges: Message and data rates may apply.
Opt-Out: To stop receiving messages, text STOP to 928-684-0800 at any time.
Help: For help, text HELP to 928-684-0800.
Privacy: Mobile numbers and opt-in consent are never shared or sold to third parties.
4. Data Sharing and Disclosure
We do not transfer or share your personal information, mobile number, or opt-in consent with any external organizations under any circumstances, even with your consent. We have strict internal policies to prevent unauthorized sharing of user data.
We may share information only with business associates, service providers, or legal authorities as required by HIPAA or law.
5. Data Security
We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Your Rights
As a client, you may have rights under HIPAA, including access to your health information, correction of errors, and restrictions on disclosures.
7. Contact Information
If you have questions or concerns about this Privacy Policy, your information, or our SMS/text messaging practices, please contact us:
Turning Point Mental Health, LLC
315 W. Apache St.
Wickenburg, AZ 85390
Phone: 928-684-0800
Email: office@turningpointmentalhealth.org
© 2025, Turning Point Mental Health, LLC. All Rights Reserved.
